1. Scope & Definitions

This Privacy Policy applies to the e-commerce website and related services of Polira Taiwan operated on the Cyberbiz platform (“Website/Services”). “Personal data” means information that identifies or can identify an individual (e.g., name, contact details, shipping address, order/payment information, IP address).

 

2. Data We Collect

  • Identity & Contact: name, email, phone, account details.
  • Order, Billing & Delivery: order items, invoice details, shipping/collection information.
  • Payment Information: transaction details required by Cyberbiz Payments or other processors (e.g., payment status, transaction IDs).
  • Customer Support: communications, inquiries, service logs.
  • Technical & Usage: IP address, browser/device info, cookies, browsing behavior, preferences, analytics.
  • Third-Party Sources: logistics updates from couriers and convenience-store pickup providers as needed to fulfill orders.

 

3. Purposes & Legal Bases

  • Processing orders, payments, deliveries; after-sales and customer support.
  • Account maintenance, identity verification, fraud prevention, and security.
  • Improving functions, statistics, and user experience.
  • Sending marketing communications with your consent or where permitted by law (you may opt out at any time).
  • Compliance with legal obligations and regulatory requests.

 

4. Cookies & Similar Technologies

We use essential cookies to keep you signed in and to retain cart contents; preference cookies to remember settings; and analytics cookies (e.g., site analytics) to enhance the experience. You can adjust your browser settings to block cookies, which may affect certain features.

 

5. Third Parties & Disclosure

  • Payments: Cyberbiz Payments, acquirers/banks—processing only what is necessary to complete transactions.
  • Logistics & Pickup: couriers and convenience-store pickup providers (e.g., 7-ELEVEN, FamilyMart).
  • Analytics & Advertising: e.g., Google Analytics, where lawful and necessary.
  • Legal & Protection: disclosures required by law or for the establishment, exercise, or defense of legal claims.
  • Corporate Transactions: transfers in connection with mergers, acquisitions, or asset deals, where lawful and appropriate.

 

6. Security

We implement reasonable technical and organizational measures (e.g., TLS encryption in transit, access controls, audits, staff training) to protect personal data from unauthorized access, disclosure, alteration, or destruction.

 

7. Retention

We retain personal data for as long as necessary for the purposes collected and as required by applicable laws (e.g., accounting/tax), or for handling disputes. Data will be securely deleted or anonymized after the retention period.

 

8. Your Rights

Subject to Taiwan’s Personal Data Protection Act, you may request access, a copy, rectification, supplementation, deletion, or to restrict or object to processing. For security, we may need to verify your identity to process your request.

 

9. International Transfers

Third-party services and cloud infrastructure we use may be located outside Taiwan. Where applicable, we take reasonable steps to ensure appropriate protection for cross-border transfers.

 

10. Minors

Our Services are intended primarily for adults. If you are under 18, please use the Services with the consent and guidance of a legal guardian.

 

11. Changes

We may update this Policy from time to time. The latest version will be posted on this Website with its “Last Updated” date.

 

This template is provided for general informational purposes only and does not constitute legal advice. Please consult counsel to tailor it to your business and jurisdictional requirements.

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